Audit trail
What is logged, how long it is kept and how to review it.
Actions worth questioning later are recorded with who did them and when. Among them:
- Successful and failed sign-ins, with the failure reason
- Refunds — with the reason and the staff member
- Stock adjustments — with the reason, before and after quantities
- Register open and close — including who, the float and the variance
- Repair status changes and every customer notification sent
- Full data exports, including which tables were included
Because PIN approval attributes an action to a person rather than to a shared login, "who authorised this?" has an answer.
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