Audit trail

What is logged, how long it is kept and how to review it.

Actions worth questioning later are recorded with who did them and when. Among them:

  • Successful and failed sign-ins, with the failure reason
  • Refunds — with the reason and the staff member
  • Stock adjustments — with the reason, before and after quantities
  • Register open and close — including who, the float and the variance
  • Repair status changes and every customer notification sent
  • Full data exports, including which tables were included

Because PIN approval attributes an action to a person rather than to a shared login, "who authorised this?" has an answer.

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