Point of Sale

Everything at the counter — sales, tenders, refunds, receipts, registers and end-of-day.

The layout of the till screen and how a sale flows from cart to receipt.

Adding items, adjusting quantities and completing a walk-in transaction.

Product search and barcodes

Finding products by name, SKU or scanner, and configuring barcode behaviour.

Cart, discounts and price overrides

Line and cart discounts, manual price overrides and the permissions that gate them.

Customer lookup at the counter

Attaching a customer to a sale, creating one on the fly and seeing their history.

Choosing a tender, handling change, and what happens when payment completes.

Splitting one sale across card, cash, gift card, store credit and custom tenders.

Card terminals and EFTPOS

Pairing a terminal, sending amounts to it, and recovering from a failed transaction.

Cash drawer and denomination counting

Opening the drawer, counting float, and recording denominations at close.

Registers and shifts

Opening and closing a register, float management and variance reporting.

Parking a sale to serve another customer and resuming it later.

Refunds and returns

Refunding a whole sale, and using an exchange when only some items come back.

Printing, emailing and reprinting receipts, plus footer, logo and return-policy settings.

Selling, redeeming, part-redeeming and checking the balance of a gift card.

How store credit works as a tender at the counter today.

Configuring carrier plans and selling a SIM or plan activation through the till.

Creating promo codes, setting their rules and applying them at the counter.

Searching past transactions, viewing a sale in full and re-issuing documents.

How PIN entry attributes each action to a staff member and which actions require it.

Sales targets at the till

The target bar, how progress is calculated and where targets are configured.

Payment methods, surcharges, receipt content and counter behaviour.

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