Staff
Creating staff accounts, resetting passwords and issuing or changing PINs.
Staff holds one account per person. Each has a name, an email address they sign in with, a role, and a PIN for the counter.
Roles
A staff member is staff, supervisor or admin. What each role can do is set in Access Levels — see Roles and permissions.
PINs
PINs are four digits and are stored hashed, never in readable form. They identify who authorised an action at the counter. See Staff PIN gate.
Temporary passwords
A password issued to a staff member by an admin is temporary: the staff member is forced to change it at first login, and it stops working once it expires. If that happens, issue a new one.
How many staff you can have
Staff numbers are capped by plan — 2 on Free and Growth, 10 on Multi Store by default. See Plan limits.