Bookings
Customers book a time from your own website, and the booking lands in a diary you work through.
Bookings overview
What online bookings are, how a booking reaches you, and what you can do with it.
The booking diary
The day-by-day list of what is booked, the five statuses, and confirming or cancelling one.
Opening hours and slots
Setting the hours you take bookings in, how long one takes, how many at once, and how far ahead.
Services you offer
The list customers pick from when they say what they need, and what happens when you leave it empty.
Asking for device details
Whether the booking form asks what make and model the customer is bringing in, and how to turn that off.
Putting the widget on your site
The embed snippet, your short public booking address and the plain link — and how to revoke one.
Turning a booking into a repair
Starting a repair ticket from a booking, what carries across, and what the booking becomes.
Cancellations and no-shows
Cancelling a booking, the customer's own cancel link, and recording someone who never turned up.
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