Create your account
Signing up, verifying your email, and what happens on your first login.
What the signup form asks for
| Field | Required | Notes |
|---|---|---|
| Company name | Yes | Your business name |
| Store name | No | Defaults to "<Company> — Main" |
| Your name | Yes | Becomes your staff record |
| Yes | Your sign-in address | |
| Password | Yes | Minimum 8 characters |
| Accept terms | Yes | Recorded against your company |
The password field is validated at 8 characters minimum. The placeholder text in the form currently reads "At least 6 characters" — 8 is the rule that is actually enforced.
What gets created
Signing up runs as a single transaction, so it either completes fully or leaves nothing behind. It creates:
- Your company, on the Free plan
- Your first store
- A register named
Register 1 - Three payment methods: Cash, Card and EFTPOS
- A product category named
General - Default receipt settings for the store
- Your own staff account, with the admin role
Your company timezone is taken from the browser you sign up in. New accounts start with an empty repair price list — you import your own prices rather than inheriting a sample catalogue.
Email addresses are unique per brand
One email address can hold one account per brand. Signing up again with an address already in use returns "An account with this email already exists".
Choosing a paid plan at signup
Signing up from a paid plan's button still creates the account on the Free plan. The upgrade activates once checkout completes; until then you are on Free with no card required and no time limit.
The welcome email
A welcome email goes to the address you signed up with. It contains your counter PIN — a four-digit code generated for you — and a link to the app. It never contains your password.
Rate limiting
Signup is limited to 5 attempts per IP address in any 15-minute window. Exceeding it returns a message telling you how long to wait.