Create a repair ticket

New tickets are raised through a guided intake with eight steps:

1. Brand — the device manufacturer
2. Model
3. Generation
4. Repairs — what is being fixed
5. Device Info — identifiers and specifics
6. Condition — the state it arrived in
7. Customer — who it belongs to
8. Summary — review before it is created

A new ticket starts at Received. The access matrix lists repairs.create, given to supervisors and admins by default, though it is not enforced at the API today — any signed-in staff member can raise a ticket.